Course List

Change Management

  • Adjusting to Stress and Change
  • Leading During Times of Change
  • Instituting Change for Leaders

Compliance Training

  • Deterring Sexual Harassment in the Workplace
  • Deterring Workplace Violence
  • Diversity in the Workplace

Customer Service and Sales

  • Collaborative Negotiation
  • Relationship Selling
  • Customer Focus: Practices for Physician Offices
  • Customizing Our Services, Servicing Our Customers
  • Dealing with Difficult Customers

Effective Meetings and Presentations

  • Conducting Successful Meetings
  • Facilitation Skills
  • How to Deliver a Dynamic Presentation

Leadership and Supervisory Skills

  • Behavioral Interviewing
  • You, Inc: Creating your Personal Brand
  • Creating a Motivating Climate
  • Coaching Skills for Leaders
  • Coaching for the Difficult Decision
  • Conflict Management
  • Decision Making & Problem Solving
  • Emotional Intelligence: The Heart of Leadership
  • Keys to Effective Delegation
  • Essential Skills for Supervisors
  • Managers to Leaders
  • Managers to Mentors
  • Leadership Development: My Strengths and Gaps
  • Winning the Talent War: Retaining the Top Performers
  • Communicating Requirements to Offshore Resources
  • Effectively Managing the Service Provider

Manufacturing Leadership

  • Team Building & Conflict Management
  • Effective Leadership
  • Manufacturing Leadership - Reaching New Heights
  • Communication Skills for Leaders
  • Initiating and Managing Change for Leaders

Personal Development

  • Anger Management
  • Building Trust
  • CatastroFree Living
  • Interpersonal Communication
  • The Power of Attitude
  • Tools for Creativity and Innovative Thought

Project Management

  • Project Management for IT Professionals
  • Project Management Fundamentals
  • Achieving Success with Offshore Resources

Team Building

  • Working Together & Team Building
  • Transitional Team Leadership
  • Myers Briggs Inventory or DISC
  • How to Make Distributed Teams Work